Xmas Party FAQ


The following are examples of the most regular questions that we get asked and will hopefully provide you with the information you require.
If, however, you have any other questions or require further information then please....

JUST ASK...
entertainment-and-production
Q. Why Should I Book With Just?
A. Just are part of Ex Events and The Finishing Touch and have been staging Christmas Parties since 1989. We only recommend the very best venues and will provide professional guidance and planning to ensure that every aspect is considered and that detailed final event documents are provided for the venue and suppliers. It is our responsibility to ensure that your event is a great success.

Q. How Do I Book?
A. Once we have the date and the venue on hold, Just confirm this in writing to us and we will secure everything for you.

Q. When Should I Book?
A. The sooner you start looking the more choice you will have. All of our featured venues are premium properties and in great demand. Once you have identified the venue you want to use we can secure the date. The event planning will come later. 

Q. Do I Need To Confirm Exact Numbers When I Book?
A. We will agree minimum numbers with the venue which are likely to be below your estimated numbers. These will be used on the contract and will protect you from any unnecessary charges. Final numbers will usually be required 14 days before your event.

Q. Do I Need To Do A Site Visit?
A. Even if you know the venue that you want to book we recommend that you attend a site visit. We will host this and walk you through exactly how the event will be staged. If you are considering a few locations this is the best way of reaching a decision.
Q. Do We Need Event Management On The Night?
A. On most events we would recommend that you do. It’s your party and you should be allowed to enjoy the occasion. There is a lot to do on the night to ensure that everything runs both on time and to plan. Prevention is always better than cure and our Event Managers are very experienced in being ahead of the game and ensuring everything is seamless on the night.

Q. Can You Provide Additional Services Such As Bands and Transport?
A. Yes we can. We have established relationships with suppliers throughout the entire events industry and only work with the very best people. We will also secure the best rates for you ensuring we protect your budget.

Q. Will There Be A Food Tasting?
A. Absolutely. There has to be some fun to balance with all the work involved in planning the event. We will secure a date with the venue and agree this with you. Selecting the right meal and wines to be served to everyone on the night is not to be under-estimated. We will help you make the right decisions.

Q. What Are The Payment Terms?
A. A deposit is required when you confirm your booking. This will be based on the minimum numbers used on the contract. The deposit is usually 50% with the balance of pre booked items payable two weeks before the event.  Any additional items on the event will be charged afterwards to be paid within 14 days.

Q. Do Your Prices Include VAT?
A. We always quote a net figure excluding VAT.


Q. Do You Charge Extra For Providing Event Management?
A. We do not charge for hosting site visits, contract management or for the event planning and preparation. We believe these services are essential to ensure you select the best venue, receive the most favourable conditions and that the event is thoroughly planned, prepared and ultimately successful. We do sometimes charge for one of our experienced Event Managers to be present on the night but this is an optional service.

Q. What Happens If I Have To Cancel An Event?
A. It will depend when you have to cancel. There will be a cancellation clause on the contract which provides timelines as to the cost of cancellation. Having said that, we are acting on your behalf and will negotiate with the venue and suppliers to reduce the costs as much as possible. This is one of the reasons why we have minimum as opposed to estimated numbers on the contract.

Q. What If I Can’t Find A Suitable Venue On Your Website?
A. Just ask us for other suggestions. We have staged thousands of events since 1989 and can always recommend other locations.

Q. What Are The Payment Terms?
A. A deposit is required when you confirm your booking. This will be based on the minimum numbers used on the contract. The deposit is usually 50% with the balance of pre booked items payable two weeks before the event.  Any additional items on the event will be charged afterwards to be paid within 14 days.

Q. Do You Organise Other Events Apart From Christmas Parties?
A. Our parent company, Ex Events organises events throughout the year including conferences, team activities, summer parties, incentives etc. Check out their website www.exevents.co.uk